In addition to providing rapid access to guidance from top-tier IT professionals and subject matter experts (SMEs) to help Santiago, Región Metropolitan companies with discrete IT problems or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more generalized services such as PC support, IT management, and Help Desk response. Temporary staffing can help organizations to deal with anticipated or unplanned peaks in the need for network personnel, which may be caused by situations such as company mergers, site moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also fill gaps left by the loss of in-house staff members due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services offer organizations the ability to react to surges in demand for network personnel without being saddled with the expense and hassle associated with vetting and recruiting reliable IT help and without the burden of increasing your in-house staff size.

Important features of Progent's short-term supplemental staffing services include:

  • Fast access to seasoned IT professionals
  • Simple initiation, cessation, and resumption of services
  • Transparent extension of your full-time network support team
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Strong relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their internal network staff and Progent's nationwide team of IT support specialists. Working as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a collaborative service alternative powered by the industry's leading group professional services tool for managing, service requests, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Santiago, Región Metropolitan Companies
Progent's veteran team of certified engineers offers Santiago, Región Metropolitan companies a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Santiago, Región Metropolitan Companies
To find out more about Progent's short-term staff augmentation services for Santiago, Región Metropolitan businesses, call 800-993-9400 or visit Contact Progent.