Ransomware Response Consulting Experts

Progent's Ransomware Negotiation Consulting in Santiago
Progent has experience negotiating ransomware settlements with attackers. Reaching an acceptable settlement is a complicated exercise that requires a mix of field experience, IT skills and business acumen. It also requires close co-operation with the ransomware victim's IT staff and the insurance provider, if there is one. Because the number one priority of the ransomware victim is fast recovery, it is critical to establish recovery teams that work efficiently, concurrently, and in close communication. Progent offers the scope of IT skills and the deep bench of personnel to supplement your IT support team and recover your network environment rapidly and economically.

Support provided by Progent's ransomware settlement experts include:

• Establishing the kind of ransomware used in the attack
• Identifying and contacting the hacker persona
• Evaluating the recovery risk
• Validating the threat actor's decryption capabilities
• Deciding on an acceptable settlement range with the victim and the insurance provider
• Negotiating a settlement and schedule with the hacker
• Confirming accordance with anti-money laundering sanctions
• Overseeing the crypto-currency transfer to the TA
• Receiving, learning, and operating the hacker's decryptor mechanism
• If necessary, contacting the threat actor for technical help with the decryptor utility

• Isolating infected endpoints and data stores to arrest the progress of the attack
• Making digital copies of every breached device and data store to allow forensics without interfering with cleanup
• Installing A/V agents to all virus-free endpoints
• Restoring files from air-gapped backups or unscathed machines
• Creating a pristine recovery environment
• Remapping and reconnecting drives to reflect exactly their pre-encryption condition

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to exfiltrate information. TAs can then demand an additional settlement in exchange for not publishing this information or selling it. Unfortunately, there is no way to guarantee that exfiltrated data have been completely erased by the TA. In fact, in many cases the threat actor has little say over where the information ends up. Paying an exfiltration ransom does not eliminate the need for seeking the advice of privacy attorneys, conducting an investigation into which files were compromised, and performing the mandated notifications to impacted entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered remote and onsite IT services across the U.S. for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to identify and integrate the undamaged pieces of your IT environment after a ransomware assault and rebuild them quickly into a viable system. Progent has collaborated with leading insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Santiago
To get in touch with Progent about ransomware settlement negotiation guidance in Santiago, call Progent at 800-462-8800 or go to Contact Progent.