Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business information. Progent offers Santiago, Santiago Metropolitan Region businesses support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations often turn to outside support firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT system.
Progent's consultants can assist your business with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Integration Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in transit to provide maximum data protection. BES Server also streamlines a wide variety of vital management jobs ranging from smartphone setup and updates to wireless security and high availability.

Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do basic tasks such as:
Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BES Server Express. These tasks include:
Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert technical help to companies in the Santiago region or throughout Santiago Metropolitan Region. Progent's experienced online technical support experts have helped businesses resolve network issues and cut IT service costs in every state in the United States and established a substantial following of loyal customers. (See Progent's client testimonials.)
Progent can provide remote help for a broad array of technologies related to BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified experts can also assist your business to resolve a broad range of issues associated with synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online technical assistance for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by dealing with problems quickly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution design, roll-out strategy and execution, performance tuning, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration approach and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Qualified Specialist
If you wish to contact Progent about professional expertise for BlackBerry wireless integration, phone