Expanding your at-home workforce may have a significant effect on network infrastructure, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Santa Rosa company to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Santa Rosa, California companies to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading technology companies support virtual discussions, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your existing voice/video conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Santa Rosa, California business, phone 1-800-993-9400 or go to Contact Progent.

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