For immediate remote assistance with data security issues, businesses in Santa Rosa California can find high-level expertise from Progent's certified security engineers. Progent's remote support staff is available to provide effective and affordable assistance with security emergencies that threaten the productivity of your IT network. Progent's accredited consultants are certified to support environments based on Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced support for vital security and recovery solutions such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's broad selection of consulting services encompasses firewall expertise, email security, secure system design, and disaster recovery planning. Progent's technical support staff has earned the world's most advanced security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).
Progent offers remote security expertise on a by-the-minute model without minimum times and no extra charges for sign-up or off-hour support. By charging per minute and by providing world-class expertise, Progent's billing structure keeps expenses under control and eliminates situations where simple fixes result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a rapid and forceful response. The more lateral movement ransomware can manage within a victim's network, the more time it takes to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help businesses to locate and quarantine infected devices and protect undamaged resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
In case your network is currently experiencing a network security emergency other than ransomware, visit Progent's Urgent Remote Technical Help to see how to get fast assistance. Progent maintains a team of certified cybersecurity experts who offer online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future attacks.
For companies who have planned in advance for an attack, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a major security penetration.
Introduction to Progent's Security Services
Coordinating data security plus preparation for recovering vital information and systems after a security breach requires a continual process that entails an array of tools and processes. Progent's certified engineers can assist your organization at all levels in your efforts to safeguard your information system, ranging from security evaluation to creating a complete security strategy. Some areas supported by Progent's security consultants include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Spam and Viruses.
Planning and Building Secure Networks
Any company ought to develop a carefully considered security strategy that includes both proactive and reactive steps. The pre-attack strategy is a set of precautions that helps to minimize security gaps. The post-attack plan defines procedures to help IT personnel to evaluate the losses resulting from an attack, repair the damage, record the event, and restore network functions as quickly as possible. Progent can advise you how to design protection into your company operations. Progent can set up auditing utilities, define and implement a safe network infrastructure, and propose processes and policies that will maximize the safety of your network. Progent's security professionals are ready to assist you to set up a firewall, design protected offsite connectivity to email and information, and configure an effective virtual private network.
If your company is looking for an economical way for jobbing out your security administration, Progent's 24x7 Network Support Packages include non-stop remote network monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with government data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
System Restoration and Security Forensics
Progent has skill in recovering systems and computers that have been compromised, are quarantined, or have stopped working as a result of a security breakdown. Progent can help evaluate the losses caused by the attack, return your company to ordinary functions, and recover information compromised as a result of the event. Progent's certified specialists can also perform a comprehensive forensic analysis by examining activity logs and utilizing a variety of advanced forensics techniques. Progent's experience with security problems reduces your off-air time and allows Progent to suggest effective measures to avoid or mitigate new attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild an information system that has suffered an attack by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and recovery services.
Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) staff members typically use their personal devices and usually operate in a poorly secured physical area. This increases their susceptibility to malware attacks and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of policies based on best practices. Progent's seasoned group of at-home workforce solutions consultants can assist your business to plan, implement and maintain a compliant cybersecurity solution that protects critical information resources in environments that incorporate remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. In addition to optimizing the security and functionality of your computer network, Progent's software/firmware update management services allow your in-house IT staff to focus on line-of-business initiatives and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat management stack that features computer learning software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect popular endpoints against modern assaults such as ransomware, familiar and brand-new malware, trojans, hacking tool sets, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial EDR response software activated by Progent to provide control and visibility of a customer's system in the first stages of a ransomware emergency. For more details, see Progent's SentinelOne-powered Extended Detection and Response expertise.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your network to help you identify, prioritize, remediate, and confirm security weaknesses before threat actors can exploit them. NodeZero pentests can deploy so-called tripwires like fake credentials to find out whether your system is under attack across proven attack paths. Tripwires provide enough detail to allow you to take action promptly with your SIEM tools and procedures before an attacker can wreak havoc. Progent offers the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also assist you to harden your network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more details about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test platform, visit Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration Security Evaluation Services
Stealth intrusion testing is a key part of any overall network security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's in-house IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event history monitoring are correctly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth PEN Evaluation Experts.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup processes and enable non-disruptive backup and rapid restoration of critical files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or application bugs. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a protected online account and give your password you are requested to verify your identity via a device that only you possess and that is accessed using a separate network channel. A wide range of devices can be used for this added means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register multiple validation devices. For details about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's veteran engineers can provide unique expertise in vital facets of network protection including:
Vulnerability Audits and Compliance Testing
Progent offers expertise with security auditing utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system scans to reveal possible security gaps. Progent has broad skills with testing tools and can assist your company to understand assessment reports and react efficiently. Progent's security consultants also can perform web application testing and can conduct thorough evaluation of enterprise-wide security to determine your company's compliance with key industry security standards including HIPAA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering stationary wireless appliances as well as portable handsets. Find out the details concerning Progent's Information Risk Audits and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth consulting support for Cisco's complete family of protection and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Find out additional information about Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network (VPN) Solutions
In addition to being expert in a broad array of network security solutions from Microsoft and Cisco, Progent offers businesses of all sizes advanced consulting for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
Certified Information Security Manager (CISM) identifies the core skills and international benchmarks of service that IT security managers are expected to achieve. It provides executive management the confidence that consultants who have been awarded their CISM possess the experience and skill to offer effective security management and engineering services. Progent can offer a CISM expert to assist your organization in critical security areas including information protection governance, vulnerability management, information protection process management, and incident handling management.
Learn more information concerning Progent's Certified Information Security Manager Security Consulting Services.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP accreditation as a result of verified professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration procedures, security architecture and test systems, connection permission systems, applications development security, operations security, hardware security, encryption, communications, network security, and disaster recovery planning.
Find out additional details about Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP accreditation following thorough testing and significant hands-on work with information security design. ISSAP security experts have comprehensive understanding of access management systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Learn more information about Progent's ISSAP Certified Secure IT Infrastructure Consulting Support.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
CISA Security Auditor Consulting Services
The Certified Information Systems Auditor (CISA) credential is an important achievement that represents mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security consultant able to assist businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure planned useful life, information technology support, protecting information assets, and disaster recovery planning.
Learn more details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to design, deploy, and support IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and carry out a workplace continuity plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified consultants for impartially assessing your IS control design and also with the expertise of Progent's CISM-certified experts for defining company-wide security policies and procedures.
Read the details concerning Progent's CRISC IT Risk Management Support.
Global Information Assurance Certification Professional Expertise
Global Information Assurance Certification was founded in 1999 to certify the skill of network security professionals. GIAC's mission is to ensure that a certified professional has the skills needed to provide services in key categories of system, information, and software security. GIAC certifications are recognized by businesses and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the expertise of certified professionals for any of the network security capabilities covered under GIAC accreditation programs including assessing networks, incident handling, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Find out additional information about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Network Security Help
If your business is located in Santa Rosa California and you need computer security engineering help, phone Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 |
(707) 819-9099 | Napa Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 |
(707) 303-4400 | Santa Rosa Network Support Services |