Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Santa Monica company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Santa Monica, California businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support a remote work environment can be especially complicated if you have to accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both outdated and current IT products in remote office venues allows you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for making essential updates. Services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • VPN technology makes it possible to establish a secure connection for authenticated remote employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a wide range of devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center PC's desktop. This gives IT managers more control over the digital ecosystem of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent can provide expert remote consulting for integrating home routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput as well as security problems. Progent can assist businesses to resolve these issues by providing expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the company network. Vital processes may require redundant Internet connections in the event the primary connection fails. Progent can provide guidance for selecting service providers, choosing sensible bandwidth and data volume offerings, and setting up redundant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Santa Monica, California business, phone 1-800-993-9400 or visit Contact Progent.