Wireless Expertise

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most successful solutions for achieving location-independent access to email, scheduling, web programs, and other critical business information. Progent offers Santa Monica, California businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a modern mobile solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for incorporating BlackBerry technology seamlessly into their business information network.

Progent's consultants can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email and to instant messaging-capable software via Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-premier engineers can assist you to design, implement, and support BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For businesses in Santa Monica, California who want quick and economical help from an authorized RIM BlackBerry support expert, Progent provides effective remote assistance from a seasoned support team who have delivered IT solutions to companies in each state in the country. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and allows consultants to solve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert support in fields including resolving synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can in addition help you to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online help for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to define and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.