Expanding your telecommuter workforce may have a significant effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Santa Cruz organization to select the appropriate tools and adhere to best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent offers support services that go from on demand expertise for helping you over occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Santa Cruz, California companies to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to manage your current voice/video conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Santa Cruz, California business, phone 1-800-993-9400 or visit Contact Progent.

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