Wireless Consulting
Santa Ana, California IT Networks
RIM BlackBerry Integration Services
Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for maintaining location-independent access to email, calendars, web applications, and other vital business information. Progent can provide Santa Ana, California businesses support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of any size, effective integration and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology productively into their IT system.
Progent's engineers can help your business with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.
Consulting and Technical Expertise for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Lotus, or Groupwise clients to send and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of vital management tasks ranging from BlackBerry setup and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Update BlackBerry device software remotely
- Control user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier engineers can also assist your company to use BES Server to implement key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BES Server's high-availability infrastructure based on virtual servers
- Install BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and report on the overall health of your solution
How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can also help you to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging consistency, web access, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide online help for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs low and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help you to select and install sensible security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
To ask Progent about engineering help for BlackBerry mobile wireless solutions, call
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