Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Sandy Springs organization to pick the right tools and follow best practices in building and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from as-needed expertise for helping you over challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Sandy Springs, Georgia companies to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required to support an at-home workforce can be particularly complex if you have to accommodate a combination of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both legacy as well as current IT products in remote office venues enables you to make efficient use of your existing network infrastructure and provides you with ready access to top-tire consultants for making essential updates. Support services available from Progent to assist your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology allows you to create a safe connection for authenticated at-home employees to use IT resources located at your company data center or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a broad range of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a data center PC's desktop. This technology provides IT managers significant control over the computing environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent offers top-tier remote consulting for setting up routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by families and guests, are frequently used by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can assist businesses to mitigate these issues by providing services that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Vital processes might demand backup Internet connections in case the normal connection breaks. Progent offers expertise for selecting service providers, picking appropriate bandwidth and data volume bundles, and configuring redundant Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Sandy Springs, Georgia organization, call 1-800-993-9400 or refer to Contact Progent.