Ransomware Response Consulting Experts

Overview of Progent's Ransomware Negotiation Services in Sandy Springs
Progent has experience negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complex exercise that calls for a combination of field experience, IT knowledge and business savvy. It also demands close co-operation with the victim's IT team and the insurance carrier, if any. Since the top goal of the ransomware target is operational continuity, it is critical to deploy response groups that operate efficiently, in parallel, and with intimate collaboration. Progent offers the scope of technical skills and the depth of personnel to complement your IT staff and recover your network quickly and economically.

Services available from Progent's ransomware negotiation experts include:

• Establishing the kind of ransomware used in the assault
• Identifying and communicating with the hacker persona
• Assessing the likelihood of recovery
• Testing the TA's decryption capabilities
• Budgeting a settlement with the ransomware victim and the insurance provider
• Negotiating a settlement and schedule with the TA
• Confirming adherence to anti-money laundering regulations
• Overseeing the crypto-currency disbursement to the TA
• Acquiring, learning, and using the TA's decryptor tool
• If needed, contacting the hacker for technical assistance with the decryption tool

• Isolating infected endpoints to prevent further spread of the attack
• Making digital copies of every breached device and data store in order to perform forensics without interfering with cleanup
• Installing anti-virus agents to all virus-free endpoints
• Salvaging data from offline restores or uncompromised machines
• Creating a clean recovery environment
• Mapping and connecting drives to reflect exactly their pre-encryption state

Settling Exfiltration Ransoms
In addition to demanding money for a decryption tool, modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor commonly attempt to steal (or "exfiltrate") information. Hackers are then able to demand a separate settlement in exchange for not publishing this information or selling it. Unfortunately, there exists no method to be certain that stolen files have been completely erased by the hacker. Actually, in many cases the TA has little control over where the information ends up. Settling an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy lawyers, conducting an investigation into which data were stolen, and performing the necessary alerts to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and onsite IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning software. This scope of skills gives Progent the ability to identify and consolidate the undamaged parts of your network after a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has collaborated with top insurance providers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Negotiation Expertise in Sandy Springs
To get in touch with Progent about crypto-ransomware settlement expertise in Sandy Springs, phone Progent at 800-462-8800 or go to Contact Progent.