Expanding your at-home workforce may have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your San Rafael organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help San Rafael, California businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many companies use multiple products to accommodate their different partners and clients. Progent can assist your organization to manage your current conferencing ecosystem and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your San Rafael, California organization, phone 1-800-993-9400 or visit Contact Progent.

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