Besides providing rapid contact with high-level network consultants and subject matter experts (SMEs) to assist San Rafael, California companies to resolve discrete technical problems or strategic initiatives, Progent offers temporary staffing to deal with more generalized services such as PC help, IT management, and Help Desk response. Temporary staffing can help businesses to deal with planned or unexpected increases in demand for IT services, which may result from scenarios such as mergers and acquisitions, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary supplemental staffing can also cover voids resulting from the absence of in-house IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services offer organizations the ability to react to increases in requirements for network personnel without dealing with the expense and delays associated with reviewing and hiring appropriate technical personnel and without the burden of increasing your permanent staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to reliable network pros
  • Easy engagement, termination, and resumption of services
  • Seamless augmentation of your full-time network support staff
  • Comprehensive documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
  • Close working relationship with a top-level, full-service resource for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk Call Center service is a specialized on-going staff augmentation option that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their in-house network staff and Progent's extensive team of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk service is a joint service alternative based on by the leading group professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for organizations throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for San Rafael, California Businesses
Progent's seasoned roster of certified consultants offers San Rafael, California companies a wide array of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staffing Services for San Rafael, California Companies
To find out more about Progent's short-term staff augmentation services for San Rafael, California companies, call 800-993-9400 or visit Contact Progent.