Wireless Technology Consulting

Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular products for maintaining mobile connectivity to messaging, calendars, web applications, and other vital business information. Progent offers San Rafael, California businesses the expertise of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient remote support model, gives small companies an affordable alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's experts can help your business with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications like schedules, contact lists, tasks, IM, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange messages as well as to instant messaging-enabled applications through Microsoft Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can assist you to plan, deploy, and maintain BlackBerry BES Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also help your company to resolve a broad array of issues associated with synchronization, handset detection, messaging consistency, web access, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small company IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs at a minimum and, by handling problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements analysis, system architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.