Enlarging your remote workforce can have a significant effect on IT architecture, security/compliance, and company culture. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your San Mateo company to pick the right tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help San Mateo, California organizations to with any facet of building a high-performing remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations use a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to support your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. To learn more about Progent's consulting services for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include video calling, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your San Mateo, California company, call 1-800-993-9400 or go to Contact Progent.

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