Besides offering rapid access to guidance from high-level network consultants and subject matter experts to assist San Mateo, California organizations with discrete IT problems or strategic initiatives, Progent can provide temporary supplemental staffing to deliver more generalized assistance such as PC support, IT management, and Help Desk response. Temporary staffing makes it possible for businesses to deal with planned or unplanned surges in the need for IT services, which may result from scenarios like mergers and acquisitions, site moves, platform migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps resulting from the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staffing services offer businesses the versatility to react to increases in demand for IT personnel without dealing with the costs and hassle associated with vetting and hiring reliable technical personnel and without the burden of adding to your permanent head count.

Important aspects of Progent's short-term staffing services include:

  • Rapid access to reliable network pros
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk program is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Call Center support transparently between their full-time network staff and Progent's extensive team of technical support specialists. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint service alternative based on by the leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for businesses of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for San Mateo, California Businesses
Progent's nationwide team of certified engineers can deliver San Mateo, California companies a broad range of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Short-Term IT Staffing for San Mateo, California Organizations
To find out more about Progent's short-term staff augmentation services for San Mateo, California businesses, call 800-993-9400 or visit Contact Progent.