Security and Compliance and Information Assurance Expertise

For fast online help with computer security problems, companies in San Mateo California can find world-class support from Progent's certified security professionals. Progent's online support staff is ready to offer efficient and economical help with security crises that are impacting the viability of your IT network. Progent's security engineers are certified to support systems based on Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide expert guidance for critical security and restoration technologies like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad array of services addresses firewall technology, email security, protected network infrastructure, and disaster recovery planning. Progent's technical support team has earned the industry's top security accreditations including Certified Information Security Manager and Information System Security Architecture Professional.

Progent provides remote security support on a per-minute basis without minimum times and without extra fees for sign-up or off-hour support. By billing by the minute and by providing top-level support, Progent's billing policy keeps costs low and avoids situations where simple fixes result in major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support personnel are likely to be slower to recognize a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to make within a victim's network, the longer it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help you to take the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses to identify and quarantine breached devices and guard undamaged assets from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do Now?
If your business is now faced with a network security emergency other than ransomware, visit Progent's Urgent Online Computer Help to see how to get fast help. Progent has a team of seasoned cybersecurity specialists who can provide online and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.

For companies who have prepared carefully for an attack, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security penetration.

Introduction to Security Expertise
Managing computer security and planning for restoring vital data and systems following a security breach demands an on-going process involving an array of technologies and processes. Progent's security consultants can assist your business at any level in your attempt to protect your information network, from security evaluation to designing a complete security strategy. Some technologies supported by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.

Planning and Building Protected Networks
Every company should have a carefully thought out security plan that incorporates both proactive and reactive activity. The proactive plan is a collection of steps that helps to reduce vulnerabilities. The post-attack strategy specifies activities to help security staff to evaluate the damage caused by a breach, repair the damage, record the event, and restore network functions as quickly as possible. Progent can advise you how to build protection into your business operations. Progent can configure scanning software, define and build a safe network architecture, and recommend processes and policies to optimize the protection of your information system. Progent's security professionals are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and information, and configure an effective virtual private network.

If you are interested in an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Services feature automated remote network monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that are compliant with regulatory data security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

Data Recovery and Security Forensics
Progent has skill in restoring systems and devices that have been compromised, are in question, or have stopped working because of a security breakdown. Progent can help determine the losses resulting from the assault, return your company to normal functions, and recover data compromised owing to the attack. Progent's security engineers can also oversee a comprehensive forensic analysis by going over event logs and using a variety of proven assessment techniques. Progent's background with security consulting minimizes your business disruption and allows Progent to recommend efficient strategies to avoid or contain new attacks.

Ransomware Cleanup and Recovery Services
Progent offers the services of experienced ransomware recovery consultants with the skills to rebuild an information system compromised by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To find out more, see ransomware removal and restoration services.

Work-from-Home (WFH) Security Consulting
At-home staff members typically use their personal computers and usually work in a unsecured physical area. This multiplies their susceptibility to cyber threats and requires judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies based on best practices. Progent's seasoned team of at-home workforce support consultants can help you to plan, configure and maintain a compliant security solution that protects critical information assets in environments that include at-home workers and hybrid workers.

Patch Management Services
Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information network. In addition to optimizing the protection and functionality of your computer network, Progent's software/firmware update management services allow your IT team to concentrate on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management stack that includes computer learning software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to protect endpoints against modern threats including ransomware, known and zero-day malware, trojan viruses, hacking tools, memory exploits, malicious scripts, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the first endpoint response software activated by Progent to provide control and visibility of a customer's system at the outset of a ransomware breach. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) services.

Consulting Services for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable testing of your internal and perimeter network so you can expose, prioritize, remediate, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically deploy decoys called tripwires such as bogus files or credentials to detect whether your system is under attack across proven attack vectors. Tripwires provide sufficient information to allow you to react quickly with your SIEM workflows before an assailant can compromise your environment. Progent offers the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also help you to strengthen your existing network security and can assist you to plan and implement a cohesive cybersecurity strategy that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT resources. To find out more details about Progent's vulnerability analysis solutions based on on NodeZero's penetration test products, visit Consulting Services for NodeZero's Pentest Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is a key component of any overall IT system security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event log monitoring are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your data backup operations and enable transparent backup and rapid restoration of important files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software bugs. Managed backup services available in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to verify your identity via a unit that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized as this second means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may register multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains and warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants offer unique expertise in key areas of computer security such as:

Security Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security auditing software like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic system scans to reveal possible security holes. Progent has extensive experience with scanning utilities and can assist your company to understand audit reports and respond appropriately. Progent's security consultants also provide web software testing and can conduct expert evaluation of enterprise-wide security to determine your organization's compliance with important global security standards including FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless protection covering stationary wireless equipment as well as mobile handsets. Get the details concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting expertise for Cisco's complete range of protection and Virtual Private Network technologies such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, and Catalyst Series switches. Find out more information about Cisco Security, VPN and Aironet Wireless Expertise.

Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a wide range of protection solutions available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for technologies from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

• Palo Alto Networks PA-Series Firewalls Engineering Services
• Check Point Software Technologies Consulting
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technologies Engineering Services
• Juniper/NetScreen Integration
• SonicWall Support
• Fortinet FortiGate Firewall Integration
• Symantec Help

Get the details about Progent's CISM Security Support Expertise.

CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification as a result of verified professional work, rigorous study, and formal examination. CISSP qualification recognizes mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security management procedures, security architecture and test systems, access permission methodology, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Learn additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified security experts have earned ISSAP status following rigorous examination and significant hands-on work with information security design. ISSAP consultants possess comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.

Read additional details about Progent's ISSAP Certified Secure System Infrastructure Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering principles and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical cybersecurity models that balance your operational requirements with your organization's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Consulting Services
The Certified Information Systems Auditor credential is a globally recognized achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security audit consultant trained to assist businesses in the fields of information systems audit process, IT governance, network assets and infrastructure lifecycle, information technology service delivery, safeguarding data assets, and disaster recovery planning.

Get additional information concerning Progent's CISA Support Services.

CRISC-certified Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's ability to design, implement, and maintain information system control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to create and carry out a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified consultants for objectively auditing your IT management design and also with the services of Progent's CISM-certified support professionals for defining company-wide security policies.

Get additional information about Progent's CRISC Network Risk Management Support.

GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security experts. GIAC's mission is to assure that an accredited professional possesses the skills needed to deliver services in key areas of network, information, and application program security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. NSA. Progent offers the support of GIAC certified security engineers for all of the security capabilities covered within GIAC certification programs including auditing networks, security incident response, intrusion detection, web application security, and SIEM solutions.

Read more details concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Support
If your company is situated in San Mateo California and you're looking for computer security consulting, call Progent at 800-993-9400 or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.