Cybersecurity and Information Assurance Consulting

For immediate online help with computer security issues, businesses in San Juan Puerto Rico have access to high-level expertise from Progent's security engineers. Progent's remote service consultants are available to offer fast and economical assistance with security problems that are impacting the productivity of your network. Progent's accredited security engineers are certified to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide expert support for critical cybersecurity and restoration solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-premises backup. Progent's wide range of services covers firewall configuration, email security, secure network infrastructure, and business continuity planning. Progent's support team has been awarded the industry's most advanced security credentials including CISM and Certified Information Systems Security Professional.

Progent offers remote security support services on a per-minute model with no minimum minutes and no extra charges for sign-up or after hours service. By billing per minute and by delivering world-class help, Progent's billing structure keeps expenses low and eliminates scenarios where quick solutions result in big bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support staff may be slower to recognize a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware can achieve inside a victim's system, the more time it will require to recover core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist you to locate and isolate breached devices and guard undamaged resources from being compromised. If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Should We Do?
If your business is now experiencing a network security crisis other than ransomware, refer to Progent's Emergency Remote Network Help to learn how to receive immediate help. Progent has a team of veteran network security experts who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future exploits.

For businesses who have planned beforehand for an attack, the formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a major security incident.

Introduction to Security Expertise
Coordinating computer protection plus preparedness for recovering critical information and functions after a security breach demands a continual effort involving an array of technologies and processes. Progent's certified security experts can assist your organization at any level in your attempt to guard your IT network, ranging from security audits to creating a complete security strategy. Some technologies supported by Progent's security engineers include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.

Planning and Implementing Secure Networks
Every organization ought to develop a thoroughly considered security plan that incorporates both proactive and reactive steps. The proactive plan is a collection of steps that helps to reduce security gaps. The reactive plan defines procedures to assist security staff to evaluate the damage caused by a breach, repair the damage, record the experience, and revive network activity as quickly as possible. Progent can show you how to incorporate protection into your business processes. Progent can configure auditing software, create and build a safe network architecture, and propose processes and policies to optimize the safety of your computing environment. Progent's security experts are ready to assist you to set up a firewall, design safe offsite connectivity to email and data, and install an effective virtual private network.

If your company is looking for an economical way for jobbing out your network security management, Progent's Round-the-clock Monitoring Options feature non-stop online server monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Restoration and Failure Analysis
Progent has skill in restoring systems and servers that have been compromised, are in question, or have ceased to function because of a security penetration. Progent can show you how to evaluate the losses caused by the attack, return your company to ordinary functions, and retrieve information compromised owing to the assault. Progent's certified engineers can also perform a comprehensive failure evaluation by examining activity logs and using a variety of advanced forensics techniques. Progent's experience with security consulting minimizes your off-air time and allows Progent to recommend effective measures to prevent or contain future assaults.

Ransomware Cleanup and Recovery Consulting
Progent can provide the services of proven ransomware recovery experts with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware cleanup and recovery consulting.

Work-from-Home (WFH) Security Expertise
At-home workers typically utilize their personal computing devices and usually operate in a poorly secured physical environment. This multiplies their susceptibility to cyber threats and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the development of security policies based on best practices. Progent's veteran group of at-home workforce solutions experts can assist you to plan, configure and manage a compliant security solution that guards vital information resources in networks that include remote workers as well as hybrid workers.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides maximizing the protection and reliability of your IT network, Progent's patch management services permit your IT staff to concentrate on more strategic initiatives and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense platform that includes computer learning software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to protect endpoints against modern assaults such as ransomware, familiar and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, invasive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the first incident response tool activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Consulting Services for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, concurrent, automated assessment of your network so you can find, rank, fix, and verify security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can deploy so-called tripwires like fake files or credentials to find out whether your system is currently being targeted across proven attack paths. Tripwires generate sufficient information to allow you to react promptly with your incident response workflows before an attacker can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent can also assist you to harden your network security and can help you to design and implement a cohesive cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn additional details about Progent's threat analysis solutions based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is an important component of any overall IT system security plan. Progent's security professionals can run thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration testing shows whether current security defense systems such as intrusion incident warnings and event history monitoring are properly set up and consistently observed. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth Penetration Assessment Experts.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a family of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your data backup processes and enable non-disruptive backup and fast restoration of critical files/folders, applications, system images, and VMs. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural disasters, fire, malware like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you log into a protected online account and enter your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of devices can be used for this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate several validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's security engineers can provide world-class specialized help in vital areas of IT protection such as:

Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic network tests to identify potential security gaps. Progent has extensive experience with these utilities and can assist you to understand assessment results and respond appropriately. Progent's security consultants also offer web application testing and can perform thorough evaluation of corporate-wide security to determine your organization's compliance with key industry security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security including in-place wireless appliances as well as mobile devices. Learn more information about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical support for Cisco's complete range of security and VPN products including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Learn more details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Additional Firewall and Virtual Private Network Technologies
In addition to being expert in a broad array of protection solutions available from Microsoft and Cisco, Progent offers businesses of all sizes expert consulting for technologies from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Technologies Ltd Consulting
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technologies Help
• Juniper Networks Configuration Help
• SonicWall Consulting
• Fortinet FortiGate Firewall Expertise
• Symantec Corp Technical Assistance

Get additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through demonstrated experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity administration practices, security architecture and models, connection control systems, software development security, business processes security, physical security, encryption, communications, Internet security, and business continuity planning.

Get additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation following thorough examination and substantial experience. field experience with information security architecture. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can assist your company with all phases of secure network architecture.

Get additional information about Progent's ISSAP Accredited Protected IT Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Services
The Certified Information Systems Auditor accreditation is a globally recognized qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified security audit professional trained to help companies in the areas of information systems audit process, IT administration, network assets and architecture lifecycle, IT service delivery, safeguarding data assets, and business continuity preparedness.

Read additional information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC IT Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's skills to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and execute a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified consultants for objectively auditing your IS management design and also with the services of Progent's CISM support professionals for implementing company-wide security policies.

Read more information concerning Progent's CRISC Network Risk Management Consulting.

GIAC (Global Information Assurance Certification) Support Expertise
Global Information Assurance Certification was established in 1999 to certify the skill of computer security engineers. GIAC's goal is to assure that a certified professional possesses the knowledge appropriate to provide support in vital categories of system, data, and application program security. GIAC certifications are recognized by companies and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the help of certified professionals for all of the network security disciplines covered within GIAC accreditation programs including assessing IT infrastructure, incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Read additional information concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Consulting Services
If your company is situated in San Juan Puerto Rico and you want cybersecurity consulting expertise, call Progent at 800-993-9400 or go to Contact Progent.

Puerto Rico and the Caribbean Islands Contact Information:
Progent offers consulting services and onsite technical support throughout Puerto Rico and the Caribbean Islands.