Enlarging your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your San Jose company to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent offers services ranging from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help San Jose, California companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the corporate phone system to accommodate telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations tune their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these VoIP solutions and provide online deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your San Jose, California company, call 1-800-993-9400 or refer to Contact Progent.