Expanding your remote workforce may have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your San Jose organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist San Jose, California organizations to succeed with any aspect of creating a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Data Protection for Teleworkers
The field of Data Protection covers saving and recovering critical information in order to avoid data loss and minimize restoration time and effort in case of storage system failures due to hardware issues, programming glitches, operator error, malware, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for teleworkers must address multiple types of user-owned endpoints. Progent offers fast remote help from experts knowledgeable about a broad array of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and features fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that require a rapid changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist you to develop, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your San Jose, California business, phone 1-800-993-9400 or visit Contact Progent.