Cybersecurity and Information Assurance Expertise

To get immediate online help with computer security problems, companies in San Jose California have access to high-level expertise from Progent's security professionals. Progent's online support staff is ready to provide fast and low-cost assistance with security problems that threaten the viability of your IT network. Progent's accredited security consultants are premier to provide help for systems powered by Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can provide advanced guidance for critical security and restoration solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-site backup. Progent's broad selection of consulting services addresses firewall expertise, email security, protected network architecture, and disaster recovery planning. Progent's technical support team has been awarded the world's top security accreditations including CISM and ISSAP.

Progent offers remote security assistance on a by-the-minute model with no minimum call duration and without extra fees for setup or after hours service. By charging by the minute and by delivering top-level help, Progent's billing policy keeps costs under control and eliminates scenarios where simple fixes result in big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and at night, when support personnel may take longer to recognize a breach and are less able to organize a quick and forceful response. The more lateral movement ransomware can make within a victim's network, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses to identify and quarantine breached servers and endpoints and guard clean assets from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Do We Do Now?
If you are now experiencing a network security crisis other than ransomware, visit Progent's Urgent Remote Computer Support to see how to receive fast help. Progent has a pool of certified cybersecurity specialists who can provide online and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future attacks.

For businesses who have prepared in advance for being hacked, the formal post-attack handling procedure outlined by GIAC is Progent's recommended method of reacting to a serious security incident.

Overview of Progent's Security Services
Managing computer security as well as preparation for restoring vital data and functions following an attack demands an on-going effort involving a variety of technologies and processes. Progent's certified security engineers can help your organization at whatever level in your attempt to secure your IT network, from security audits to creating a comprehensive security program. Key technologies supported by Progent's security consultants include Planning and Prevention, Data Recovery and Security Forensics, and Managed Filtering of E-mail-Based Attacks.

Planning and Building Secure Environments
Every company ought to develop a thoroughly thought out security plan that incorporates both proactive and reactive elements. The pre-attack plan is a set of steps that helps to minimize vulnerabilities. The reactive plan defines procedures to assist IT staff to evaluate the losses resulting from an attack, repair the damage, document the experience, and revive business functions as quickly as feasible. Progent can advise you how to build security into your business operations. Progent can install auditing utilities, create and execute a safe IT architecture, and recommend procedures and policies to maximize the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy protected online and mobile access to e-mail and information, and configure an effective VPN.

If your company is interested in an affordable option for jobbing out your security administration, Progent's Round-the-clock Monitoring Services feature non-stop remote system monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with government and industry data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent provides skill in recovering systems and devices that have been compromised, are in question, or have failed as a result of a security breakdown. Progent can help evaluate the losses caused by the attack, restore normal functions, and recover data lost owing to the assault. Progent's security specialists can also perform a comprehensive forensic evaluation by examining activity logs and using a variety of advanced assessment techniques. Progent's background with security issues minimizes your business disruption and allows Progent to suggest effective measures to avoid or mitigate new assaults.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to restore an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware cleanup and restoration services.

Work-from-Home Cybersecurity Solutions
Work-from-Home workers commonly use their own devices and usually work in a unsecured physical space. This situation multiplies their susceptibility to cyber attacks and calls for judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user education, and the development of policies based on leading practices. Progent's veteran roster of at-home workforce support consultants can help your business to plan, implement and maintain a compliant security solution that guards vital information assets in networks that include remote workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. Besides optimizing the protection and functionality of your computer network, Progent's software/firmware update management services free up time for your in-house IT team to focus on more strategic projects and tasks that deliver the highest business value from your network. Read more about Progent's software/firmware update management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that includes AI algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to guard endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and zero-day malware, trojans, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial EDR response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery. For more information, refer to Progent's SentinelOne-powered Extended Detection and Response consulting.

Expertise with Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, concurrent, automated testing of your network to help you uncover, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can strategically plant so-called tripwires like fake credentials to find out whether your environment is under attack across various attack vectors. Tripwires provide sufficient information to make it possible to take action quickly with your incident response workflows before an assailant can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out comprehensive pentests of your network perimeter and your internal network so you can evaluate your current security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis solutions based on on NodeZero's PEN test products, visit Consulting Services for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important component of any overall network security plan. Progent's security professionals can run thorough penetration checks without the awareness of your organization's in-house network support staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event log analysis are correctly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a family of offerings that provide backup-as-a-service. All ProSight DPS services manage and track your backup processes and enable non-disruptive backup and rapid restoration of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, user error, malicious employees, or software bugs. Managed backup services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices. Using 2FA, when you log into a protected application and enter your password you are requested to verify who you are on a device that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be used for this second form of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several verification devices. For more information about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's certified consultants offer unique specialized help in vital facets of IT protection such as:

Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk auditing software such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive network tests to identify possible security gaps. Progent has broad experience with scanning tools and can assist your company to understand assessment results and react appropriately. Progent's certified security engineers also offer web software validation and can perform expert assessments of corporate-wide security to assess your company's compliance with key industry security specifications including FISMA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless appliances as well as portable devices. Get the details concerning Progent's Security Vulnerability Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical support for Cisco's complete family of security and VPN solutions such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Find out additional details about Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad array of security technologies from Microsoft and Cisco, Progent can provide organizations of any size advanced support for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Consulting
• Check Point Software Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Help
• Juniper and NetScreen Deployment and Support
• SonicWall Expertise
• Fortinet FortiGate Firewall Integration
• Symantec Technical Assistance

Learn additional details about Progent's Certified Information Security Manager Security Consulting Services.

CISSP Security Support Services
Progent's CISSP experts are cybersecurity specialists who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and formal examination. CISSP qualification indicates mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management practices, security design and models, connection control systems, software development security, operations security, physical security, cryptography, communications, network security, and business continuity planning.

Learn more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified security consultants have earned ISSAP accreditation following thorough examination and substantial experience. field experience with information security design. ISSAP security experts possess comprehensive understanding of access management systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.

Learn the details about Progent's ISSAP Accredited Secure IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create viable system designs that include compliant security features for all key system functions, define efficient design strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Expertise
The CISA credential is a globally recognized achievement that signifies mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security engineer able to assist businesses in the fields of information systems audit services, IT administration, systems and architecture lifecycle, IT support, safeguarding information assets, and business continuity preparedness.

Read more information concerning Progent's Certified Information Systems Auditor Professional Expertise.

CRISC-certified Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's ability to design, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and carry out a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's risk management services are complementary to the services provided by Progent's CISA-Certified consultants for impartially assessing your IT management design and also with the services of Progent's CISM-certified support professionals for designing security policies and procedures.

Find out additional details about Progent's CRISC-certified Network Risk Mitigation Support.

GIAC Professional Services
GIAC was founded in 1999 to certify the knowledge of network security engineers. GIAC's mission is to assure that a certified security consultant possesses the skills needed to deliver support in key areas of system, data, and application program security. GIAC certifications are acknowledged by companies and government organizations throughout the world including U.S. National Security Agency (NSA). Progent can provide the expertise of certified professionals for all of the network security disciplines addressed within GIAC certification topics such as auditing networks, incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Find out additional details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your organization is located in San Jose California and you need network security consulting expertise, phone Progent at 800-993-9400 or visit Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.