Expanding your at-home workforce can have a major effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping SMBs to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your San Francisco organization to select the right technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help San Francisco, California businesses to with any facet of building a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate phone environment to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of any size to design or tune a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses tune their existing Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. Unified Communications Manager supports additional combined media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, see CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your San Francisco, California business, phone 1-800-993-9400 or go to Contact Progent.