In addition to providing fast access to guidance from top-tier network professionals and subject matter experts (SMEs) to help San Francisco, California companies to resolve specific technical problems or longer-term projects, Progent offers short-term staffing to deliver more broadly defined assistance like desktop help, network management, and Call Center services. On-demand staffing can help organizations to deal with anticipated or unexpected peaks in the need for network personnel, which may result from situations such as mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staffing services give organizations the versatility to respond to increases in demand for network services without dealing with the expense and hassle associated with identifying and recruiting reliable IT personnel and without the burden of increasing your full-time head count.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid access to seasoned IT professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless extension of your full-time IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Close working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Shared Center Program
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide team of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Call Center service is a joint service solution powered by the industry's leading group professional services platform for managing, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for businesses of all sizes throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for San Francisco, California Businesses
Progent's seasoned team of certified engineers can provide San Francisco, California organizations a wide range of remote technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for San Francisco, California Organizations
To learn more details about Progent's temporary staffing services for San Francisco, California businesses, call 800-993-9400 or visit Contact Progent.