Wireless Solutions

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business information. Progent offers San Francisco, California companies support from BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2019 development consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

BlackBerry Enterprise Server Consulting Services
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to access Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs like calendars, address books, tasks, notes, and custom business software. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-certified consultants can help you design, configure, and support BlackBerry BES Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

Expert BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert assistance to companies in the San Francisco region or throughout California. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce support costs in each state in the country and built a substantial following of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad array of technologies related to BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system architecture, installation strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration model and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.