Enlarging your at-home workforce may have a significant effect on network infrastructure, security, and company culture. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your San Diego organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand guidance for helping you past occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist San Diego, California companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Solutions for an At-Home Workforce
Extending the corporate phone system to include remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can assist organizations of all sizes to design or tune a remote VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help you to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and provide on-demand deployment and debugging expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your San Diego, California business, call 1-800-993-9400 or refer to Contact Progent.