Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your San Diego UCSD company to select the appropriate tools and follow best practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help San Diego UCSD, California organizations to succeed with any aspect of creating a high-performing remote work environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for an at-home work environment can be particularly complex if you have to accommodate a mix of personal hardware such as desktop computers and laptops, routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online help for both outdated as well as modern technologies in remote office venues allows you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help your company to implement a productive telecommuting infrastructure include:

  • VPN connectivity makes it possible to create a safe tunnel for authenticated at-home workers to access IT assets situated at your company data center or in the cloud. Progent can assist you to deploy and manage VPN connections between your at-home workforce and your various network resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center computer's desktop. This technology provides network managers substantial control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier remote consulting for integrating routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by the whole family and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as security problems. Progent can help businesses to resolve these problems by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate data center. Business-critical processes may demand redundant Internet connections in the event the normal connection breaks. Progent offers guidance for picking Internet service providers, choosing appropriate bandwidth and data volume offerings, and integrating high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your San Diego UCSD, California organization, call 1-800-993-9400 or refer to Contact Progent.