Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your San Diego UCSD company to select the right technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand expertise for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist San Diego UCSD, California businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

IP Voice Solutions for Remote Workers
Extending the company PBX system to include teleworkers is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of all sizes to plan or tune a remote IP voice service that provides the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your San Diego UCSD, California company, call 1-800-993-9400 or refer to Contact Progent.