Enlarging your at-home workforce can have a major impact on network architecture, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your San Diego UCSD organization to pick the right tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help San Diego UCSD, California businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Data Protection for Teleworkers
Data Protection involves backing up and recovering critical information so as to prevent data loss and minimize recovery time in case of storage system failures due to equipment issues, programming hiccups, user mistakes, malware, or any other reason. Reliable data protection solutions can be especially challenging to design and maintain in hybrid networks that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must cover diverse types of user-owned endpoints. Progent offers fast remote access to experts knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity plans commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist you to develop, document and validate a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your San Diego UCSD, California company, phone 1-800-993-9400 or go to Contact Progent.