In addition to offering rapid access to guidance from high-level IT consultants and subject matter experts to assist San Bernardino, California companies to resolve specific IT problems or longer-term initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined services like PC support, network management, and Call Center response. Short-term staffing makes it possible for businesses to deal with planned or unexpected surges in the need for IT personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also cover gaps caused by the loss of in-house IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's temporary staffing services offer organizations the versatility to respond to surges in demand for network personnel without dealing with the costs and hassle associated with reviewing and hiring professional IT help and without the burden of adding to your full-time head count.

Key features of Progent's temporary staffing services include:

  • Fast access to seasoned network professionals
  • Simple engagement, termination, and resumption of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a world-class, full-spectrum source for IT support
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk service is a proven flexible staff expansion option that enables IT organizations to divide the work of Call Center support transparently between their full-time IT staff and Progent's nationwide pool of IT support specialists. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the industry's leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for San Bernardino, California Companies
Progent's seasoned team of certified consultants offers San Bernardino, California businesses a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term Staff Augmentation for San Bernardino, California Companies
To find out more details about Progent's temporary supplemental staffing services for San Bernardino, California organizations, call 800-993-9400 or visit Contact Progent.