Enlarging your at-home workforce may have a significant impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your San Bernardino organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help San Bernardino, California companies to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure needed for a remote work environment can be especially complicated if you must manage a combination of personal equipment like desktop computers and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online help for both outdated and modern technologies in remote office venues enables you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement necessary upgrades. Support services available from Progent to help you to create a productive telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a secure tunnel for authorized at-home employees to access IT assets situated at your company datacenter or in the cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN connections for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a remote PC's desktop. This technology gives network managers significant control over the computing environment of telecommuters and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and guests, are commonly used by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist businesses to resolve these problems by providing expertise that include Cisco Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti WiFi access point integration help.
  • Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Business-critical applications may require backup Internet access in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, selecting sensible service packages, and integrating redundant Internet connections. See Internet access integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your San Bernardino, California business, call 1-800-993-9400 or visit Contact Progent.