Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are least able to organize a rapid and coordinated response. The more lateral movement ransomware can make within a target's system, the longer it will require to recover basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist organizations in the San Antonio area to locate and quarantine breached devices and protect clean resources from being compromised.
If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in San Antonio
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and basically sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools needed to unlock encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs demand an additional settlement for not posting this data on the dark web. Even if you can restore your system to a tolerable point in time, exfiltration can pose a big problem according to the nature of the stolen data.
The restoration process subsequent to ransomware attack involves a number of crucial phases, most of which can be performed in parallel if the recovery workgroup has enough people with the necessary experience.
- Containment: This urgent first step requires blocking the sideways progress of ransomware across your network. The longer a ransomware assault is allowed to run unrestricted, the longer and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine processes consist of cutting off affected endpoints from the network to block the spread, documenting the environment, and securing entry points.
- System continuity: This involves restoring the network to a basic acceptable degree of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business apps, network architecture, and protected endpoint access. Progent's recovery experts use advanced workgroup tools to organize the multi-faceted restoration effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize activity and to put critical resources on line again as fast as feasible.
- Data restoration: The effort necessary to recover files damaged by a ransomware assault depends on the state of the systems, the number of files that are affected, and which restore techniques are needed. Ransomware attacks can take down critical databases which, if not carefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work could be required to find undamaged data. For instance, non-encrypted OST files may have survived on employees' PCs and notebooks that were not connected at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators.
- Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same anti-virus tools used by many of the world's biggest corporations such as Walmart, Visa, and NASDAQ. By delivering in-line malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and using the decryption utility; debugging failed files; building a clean environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and reprovisioning computers and services.
- Forensic analysis: This activity is aimed at learning the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware assault progressed within the network helps you to evaluate the impact and uncovers shortcomings in rules or processes that should be corrected to prevent later break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensics is commonly given a top priority by the insurance provider. Because forensic analysis can take time, it is vital that other key recovery processes such as operational continuity are executed in parallel. Progent maintains an extensive team of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services across the United States for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and ERP applications. This breadth of skills allows Progent to salvage and integrate the undamaged parts of your information system after a ransomware assault and rebuild them rapidly into a functioning network. Progent has collaborated with top cyber insurance providers like Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in San Antonio
For ransomware system restoration services in the San Antonio metro area, phone Progent at 800-462-8800 or see Contact Progent.