For fast remote assistance with computer security problems, companies in Salinas California can find world-class expertise from Progent's security engineers. Progent's remote support staff is available to offer effective and economical assistance with security crises that threaten the productivity of your information system. Progent's security engineers are premier to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver advanced help for critical cybersecurity and restoration technologies including AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration testing, immutable backup, and off-site backup. Progent's wide range of consulting services covers firewall expertise, email filtering and encryption, secure system design, and business continuity preparedness. Progent's technical support staff has been awarded the world's top security accreditations including Global Information Assurance Certification and ISSAP.
Progent offers online security help on a per-minute basis without minimum times and no extra charges for setup or after hours support. By charging per minute and by delivering world-class expertise, Progent's pricing policy keeps costs low and eliminates scenarios where simple solutions result in big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to take longer to recognize a penetration and are less able to organize a quick and coordinated response. The more lateral progress ransomware can make inside a victim's network, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can assist you to locate and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Are We Supposed to Do Now?
In case you are now fighting a security emergency other than ransomware, visit Progent's Urgent Online Network Help to learn how to receive immediate assistance. Progent maintains a pool of veteran network security experts who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future exploits.
For businesses that have planned in advance for an attack, the step-by-step post-attack response procedure outlined by GIAC is Progent's preferred method of reacting to a serious security incident.
Introduction to Security Support Services
Coordinating computer security as well as staying ready for restoring vital data and functions after an attack demands a continual effort that entails a variety of tools and procedures. Progent's security engineers can help your business at all levels in your attempt to secure your IT system, from security assessments to designing a comprehensive security program. Important technologies covered by Progent's security consultants include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Spam and Viruses.
Planning and Implementing Secure Environments
Any business should develop a carefully considered security strategy that includes both proactive and reactive activity. The proactive plan is a collection of precautions that works to reduce vulnerabilities. The post-attack plan specifies activities to assist security staff to inventory the damage caused by a breach, remediate the damage, document the event, and revive business activity as soon as possible. Progent can advise you how to build protection into your business processes. Progent can install scanning utilities, create and execute a secure IT infrastructure, and propose processes and policies that will enhance the safety of your computing environment. Progent's security professionals are ready to assist you to set up a firewall, deploy safe offsite access to e-mail and information, and configure an effective virtual private network (VPN).
If you are looking for an affordable option for outsourcing your security management, Progent's 24x7 Network Support Packages feature non-stop online network tracking and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that comply with government and industry security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
Data Restoration and Failure Analysis
Progent provides skill in restoring networks and devices that have been hacked, are quarantined, or have stopped working because of a security breakdown. Progent can show you how to assess the damage resulting from the assault, return your company to ordinary business operations, and recover information lost owing to the assault. Progent's security specialists can also perform a comprehensive failure evaluation by going over event logs and utilizing other proven forensics tools. Progent's experience with security consulting reduces your off-air time and permits Progent to propose effective ways to prevent or mitigate new assaults.
Ransomware Removal and Restoration Expertise
Progent offers the services of experienced ransomware recovery experts with the skills to restore an environment damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To learn more, visit ransomware cleanup and recovery expertise.
Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) workers typically utilize their personal devices and usually operate in a unsecured physical space. This multiplies their susceptibility to malware threats and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of policies built on best practices. Progent's veteran group of telecommuter solutions consultants can assist your business to plan, implement and manage an effective cybersecurity solution that protects critical information assets in networks that incorporate at-home workers and hybrid workers.
Patch Management Services
Progent's support services for patch management provide organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT system. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services free up time for your in-house IT team to concentrate on line-of-business projects and tasks that deliver maximum business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense stack that includes computer learning algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in minutes to protect endpoints against modern cyberthreats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the initial EDR response tool deployed by Progent to provide control and visibility of a customer's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response services.
Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, concurrent, programmable assessment of your network so you can uncover, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can deploy decoys called tripwires like bogus credentials to detect when your network is actively being probed along common attack paths. Tripwires provide enough detail to make it possible to take action quickly with your incident response tools and procedures before an assailant can wreak havoc. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also help you to strengthen your existing network security and can help you to design and implement a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out additional details about Progent's threat assessment solutions based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event log monitoring are properly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, detection, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup operations and allow non-disruptive backup and rapid restoration of vital files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or application glitches. Managed services available in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using 2FA, when you sign into a protected application and enter your password you are requested to verify who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used as this second means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register several verification devices. To find out more about Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains and warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's certified consultants can provide world-class consulting support in vital areas of computer protection such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system scans to reveal possible security holes. Progent has extensive skills with scanning tools and can assist you to analyze assessment results and respond appropriately. Progent's certified security consultants also can perform web software validation and can conduct thorough assessments of enterprise-wide security to determine your organization's compliance with major worldwide security standards including HIPAA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security covering stationary wireless appliances as well as mobile devices. Learn more details concerning Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth consulting services for Cisco's entire range of protection and VPN technologies including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Read additional information about Cisco Security, VPN and Aironet Wireless Help.
Additional Firewall and Virtual Private Network Technologies
As well as being expert in a broad range of protection solutions from Microsoft and Cisco, Progent can provide organizations of any size top-level support for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
Certified Information Security Manager (CISM) identifies the basic competencies and international standards of performance that information security professionals are expected to master. It offers business management the confidence that those who have been awarded their accreditation possess the experience and skill to provide effective security administration and consulting services. Progent can provide a CISM support professional to help your organization in critical security areas such as data protection governance, vulnerability management, data protection program management, and crisis handling management.
Find out additional information about Progent's Certified Information Security Manager Security Support Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security engineers who have been awarded CISSP accreditation through demonstrated experience, rigorous study, and formal examination. CISSP qualification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity administration practices, security architecture and test systems, access permission methodology, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.
Find out additional details about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status following thorough examination and substantial hands-on work with information security design. ISSAP security experts possess in-depth understanding of access control mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.
Get additional information concerning Progent's ISSAP Accredited Protected Network Infrastructure Consulting Services.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow current system security engineering theory and processes in system development, review and evaluate system security designs based on security engineering best practices, create viable system designs that include compliant cybersecurity features for all key system functions, define efficient design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo an extensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Certified security professional able to assist companies in the areas of information systems audit process, information technology governance, network assets and architecture planned useful life, IT service delivery, protecting data assets, and business continuity preparedness.
Read the details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified Network Risk Mitigation Specialists
The CRISC program was established by ISACA to verify a consultant's ability to design, deploy, and support information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and carry out a business continuity plan based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier security engineers for objectively assessing your IS control mechanisms and also with the services of Progent's CISM-certified experts for defining company-wide security policies.
Find out additional details about Progent's CRISC Network Risk Management Support.
GIAC (Global Information Assurance Certification) Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security engineers. GIAC's mission is to assure that an accredited security consultant has the knowledge necessary to provide services in vital categories of system, data, and application software security. GIAC certifications are recognized by companies and institutions all over the world including United States National Security Agency (NSA). Progent can provide the support of certified professionals for any of the network security services covered within GIAC accreditation topics including auditing networks, incident handling, traffic analysis, web-based services security, and SIEM solutions.
Find out additional details concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Help
If your organization is located in Salinas California and you're looking for cybersecurity engineering help, phone Progent at
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 |
(831) 600-4300 | Santa Cruz Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 |
(831) 400-1300 | Salinas Network Support Services |
| Monterey | 419 Webster Street Monterey, CA 93940 |
(831) 824-2134 | Monterey Network Support Services |