Wireless Solutions

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining location-independent access to messaging, scheduling, web programs, and other critical business data. Progent offers Salinas, California companies the services of BlackBerry-certified consultants who can help organizations to manage their BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful integration and support of BlackBerry solutions has become increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support model, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in wireless transit to provide maximum data protection. BlackBerry BES Server also streamlines a wide variety of crucial management tasks that span from smartphone deployment and updates to mobile security and fault tolerance.

Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry BES Server to do routine jobs such as:

• Deploy and manage applications
• Plan device, application, and IT policy updates
• Upgrade BlackBerry device firmware remotely
• Control user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BES Server Express. These procedures include:

• Set up and support BlackBerry's fault-tolerant infrastructure using VMware
• Deploy BlackBerry smartphones remotely
• Set specialized administration roles
• Automatically track and analyze the health of your BlackBerry solution

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Salinas, California who want quick and affordable access to a qualified RIM BlackBerry support expert, Progent offers efficient online assistance from a veteran support team who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and lets engineers fix problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas including resolving synchronization issues, configuring BlackBerry Enterprise Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition assist your business to troubleshoot a broad array of issues concerning synchronization, device recognition, email reconciliation, web access, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote support for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs at a minimum and, by resolving problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

Contact Progent for Help from a BlackBerry-Certified Specialist
To contact Progent about professional help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.