Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Salem company to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Salem, Oregon organizations to succeed with any aspect of building a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed for a remote workforce can be especially complex if you have to manage a combination of personal hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online help for both legacy and modern technologies in virtual office venues allows you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for implement essential upgrades. Support services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authorized remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a data center PC's desktop. This technology provides IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier remote consulting for deploying routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to connect to their router for work. This can create throughput and security issues. Progent can assist businesses to mitigate these problems by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions affect the speed and reliability of connections between telecommuters and the corporate network. Business-critical processes may demand backup Internet connections in case the normal connection breaks. Progent offers expertise for picking service providers, selecting sensible service offerings, and setting up fault-tolerant Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Salem, Oregon organization, phone 1-800-993-9400 or go to Contact Progent.