Besides offering fast access to high-level network consultants and subject matter experts (SMEs) to help Salem, Oregon businesses with specific technical problems or longer-term projects, Progent can provide short-term staffing to deliver more generalized assistance like PC support, network management, and Help Desk response. On-demand staffing makes it possible for businesses to deal with planned or unplanned surges in the need for IT personnel, which may result from scenarios such as company mergers, data center relocation, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill voids resulting from the absence of in-house staff members due to vacations, illness, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services offer organizations the ability to respond to increases in requirements for IT personnel without being saddled with the expense and delays associated with identifying and recruiting reliable technical personnel and without the burden of increasing your permanent staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid availability of reliable IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT team
  • Comprehensive documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong relationship with a world-class, full-service resource for IT support
Progent's Shared Center Service
Progent's shared Call Center program is a proven on-going staff augmentation option that allows IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's extensive team of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative support alternative powered by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing online and on-premises network services for businesses of all sizes throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Salem, Oregon Companies
Progent's veteran roster of certified consultants offers Salem, Oregon organizations a wide range of online technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staffing Services for Salem, Oregon Organizations
To learn more details about Progent's temporary staffing services for Salem, Oregon businesses, call 800-993-9400 or visit Contact Progent.