Expanding your remote workforce can have a significant effect on network architecture, security, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Salem company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from on demand guidance for helping you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Salem, Oregon companies to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help your business to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Salem, Oregon business, call 1-800-993-9400 or go to Contact Progent.

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