Wireless Consulting

Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent access to messaging, calendars, web applications, and other critical business data. Progent can provide Salem, Oregon companies the services of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or transition efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often resort to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Integration Support for BlackBerry Enterprise Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to provide optimum data protection. BES Server also simplifies a wide variety of vital administrative jobs ranging from BlackBerry deployment and updates to mobile security and fault tolerance.

Progent's BlackBerry-certified engineers can assist you to use BlackBerry Enterprise Server to do basic jobs like:

• Deploy and manage applications
• Schedule device, application, and policy updates
• Upgrade BlackBerry smartphone software wirelessly
• Control user and group settings with BES Server's vast library of policies

Progent's BlackBerry-premier consultants can also help you to utilize BES Server to implement key procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:

• Install and manage BlackBerry's fault-tolerant infrastructure based on VMware
• Deploy BlackBerry devices wirelessly
• Establish custom administration roles
• Automatically track and report on the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide expert technical help to companies in the Salem region or anywhere in Oregon. Progent's seasoned online consulting experts have helped IT organizations solve network issues and cut support expenses in every state in the U.S. and built a substantial following of loyal customers. (See Progent's client testimonials.)

Progent can provide remote consulting support for a broad array of issues related to RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration model and physical components match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software editions, processors and mass storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
To contact Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.