Wireless Solutions

Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Saddle Brook, New Jersey companies the services of BlackBerry-certified professionals who can help companies to maintain existing BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, successful deployment and maintenance of BlackBerry solutions has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications like schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-capable applications through Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-certified consultants can help you design, deploy, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Saddle Brook, New Jersey who require quick and economical help from a qualified BlackBerry consultant, Progent offers effective online help from a veteran support staff who have delivered IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers solve technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide expert help in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, solution design, installation strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about engineering help for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.