In addition to offering fast access to guidance from high-level network consultants and subject matter experts to assist Sacramento, California organizations with discrete technical issues or longer-term projects, Progent offers temporary staffing to deliver more generalized assistance such as desktop help, network management, and Help Desk call center response. Temporary staffing can help organizations to deal with planned or unplanned increases in the need for network personnel, which may be caused by scenarios such as company mergers, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also cover voids resulting from the loss of in-house staff members because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer organizations the versatility to react to increases in demand for IT personnel without being saddled with the costs and hassle that come with identifying and recruiting appropriate IT personnel and without the risk of increasing your in-house staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid access to proven network professionals
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your in-house IT staff
  • Comprehensive documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong relationship with a top-level, full-service source for IT expertise
Progent's Co-managed Help Desk Service
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint support solution powered by the industry's leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for organizations across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Sacramento, California Organizations
Progent's nationwide team of certified engineers can deliver Sacramento, California companies a wide range of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Sacramento, California Businesses
To learn more details about Progent's temporary staff augmentation services for Sacramento, California organizations, call 800-993-9400 or visit Contact Progent.