Sacramento Ransomware Protection and Recovery Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support personnel are likely to take longer to recognize a penetration and are least able to mount a quick and coordinated response. The more lateral progress ransomware is able to make inside a victim's system, the longer it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Sacramento area to locate and quarantine infected devices and protect clean assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Sacramento
Modern strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and attack any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom fee in exchange for the decryption tools required to recover scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers require an additional payment in exchange for not publishing this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded information.

The recovery process subsequent to ransomware penetration involves a number of distinct phases, most of which can proceed concurrently if the recovery team has a sufficient number of people with the required skill sets.

• Quarantine: This urgent first response requires blocking the sideways progress of the attack within your IT system. The more time a ransomware attack is permitted to go unrestricted, the more complex and more costly the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include cutting off affected endpoint devices from the network to restrict the spread, documenting the IT system, and protecting entry points.
• System continuity: This involves restoring the IT system to a minimal useful degree of capability with the least delay. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical applications, network topology, and secure endpoint access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's management and network support group to prioritize tasks and to put vital services on line again as quickly as possible.
• Data recovery: The effort required to recover data damaged by a ransomware attack depends on the condition of the network, how many files are affected, and which restore techniques are required. Ransomware assaults can take down key databases which, if not carefully shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical applications depend on SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users.
• Setting up modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the cyber insurance provider, if there is one. Activities include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; mapping and reconnecting drives to reflect exactly their pre-encryption state; and recovering computers and software services.
• Forensics: This process involves learning the ransomware assault's progress across the network from start to finish. This history of how a ransomware attack progressed within the network assists you to evaluate the damage and highlights vulnerabilities in rules or processes that should be rectified to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is usually given a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other important activities such as operational resumption are performed concurrently. Progent has an extensive roster of information technology and cybersecurity professionals with the skills required to perform the work of containment, business resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware Cleanup Services in Sacramento
For ransomware system recovery services in the Sacramento area, call Progent at 800-462-8800 or go to Contact Progent.