Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining mobile access to email, scheduling, web-based programs, and other critical business data. Progent can provide Sacramento, California businesses the expertise of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can help your company with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your business, customize wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored quickly and safely.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server offers businesses a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like schedules, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange email as well as to instant messaging-capable applications through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned experts can also assist you to resolve a broad range of problems concerning synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and physical components match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.