Expanding your at-home workforce can have a major impact on network infrastructure, security, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Rockville company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services ranging from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Rockville, Maryland businesses to with any facet of building a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad range of video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many companies utilize multiple products to meet the needs of their different partners and clients. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and manage Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Rockville, Maryland organization, call 1-800-993-9400 or go to Contact Progent.

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