Wireless Consulting

Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent access to messaging, scheduling, web-based applications, and other critical business information. Progent offers Rockville, Maryland companies the services of BlackBerry-certified consultants who can help companies to maintain their BlackBerry environments or transition smoothly to a current mobile solution.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist you with SQL Server 2019 integration support, SQL Server 2016 migration and management consulting, and Exchange Server 2019 setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Integration Expertise for BlackBerry Enterprise Server
RIM's advanced platform for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of crucial administrative tasks that span from smartphone deployment and updates to mobile security and high availability.

Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to perform routine jobs such as:

• Deploy and manage applications
• Schedule device, application, and IT policy updates
• Update BlackBerry device software remotely
• Control client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry BES Server to perform important procedures not available with the less advanced BES Server Express. These tasks include:

• Install and support BES Server's fault-tolerant architecture based on virtualization
• Install BlackBerry devices wirelessly
• Set custom administration roles
• Monitor and report on the integrity of your solution

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Rockville, Maryland who want fast and affordable help from a certified BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Online support avoids travel expense and enables specialists to fix problems rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer expert support in fields such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and mass storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.