To get fast online assistance with computer security problems, companies in Rochester New York can find world-class expertise from Progent's security professionals. Progent's online service consultants are available to offer fast and economical help with security issues that threaten the viability of your IT network. Progent's security consultants are premier to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide world-class help for critical security and recovery solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's broad selection of consulting services encompasses firewall expertise, email filtering and encryption, secure system architecture, and disaster recovery planning. Progent's support team has earned the world's top security accreditations including CISA and ISSAP.
Progent offers online security support on a per-minute basis without minimum call duration and no extra fees for setup or off-hour service. By charging per minute and by delivering world-class help, Progent's billing model keeps costs low and eliminates situations where quick solutions result in major charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a break-in and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can make inside a target's system, the longer it will require to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to locate and isolate breached devices and guard clean resources from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Are We Supposed to Do?
If your business is currently faced with a network security crisis other than ransomware, go to Progent's Urgent Remote Network Help to see how to get fast help. Progent has a pool of seasoned cybersecurity specialists who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to protect against future attacks.
For companies that have prepared in advance for an attack, the step-by-step incident response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a major security attack.
Introduction to Security Services
Coordinating computer security plus preparedness for recovering critical data and functions following a security breach demands a continual effort involving an array of tools and processes. Progent's certified security consultants can assist your business at any level in your efforts to safeguard your information network, ranging from security evaluation to designing a complete security plan. Key areas covered by Progent's security engineers include Planning and Prevention, Data Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Spam and Viruses.
Planning and Building Secure Environments
Every company should have a thoroughly considered security strategy that incorporates both preventive and reactive elements. The pre-attack strategy is a set of steps that helps to minimize security gaps. The post-attack plan defines procedures to help IT personnel to inventory the losses resulting from an attack, remediate the damage, document the event, and restore network functions as soon as feasible. Progent can show you how to incorporate protection into your company operations. Progent can set up auditing software, create and implement a secure network architecture, and recommend procedures and policies to enhance the protection of your information system. Progent's security experts are available to help you to configure a firewall, design safe offsite access to e-mail and information, and install an effective virtual private network (VPN).
If you are interested in an affordable way for outsourcing your network security management, Progent's Round-the-clock Monitoring Services include non-stop online network monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that comply with government and industry data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
System Restoration and Security Forensics
Progent provides skill in restoring networks and computers that have been compromised, are in question, or have ceased to function following a security breach. Progent can show you how to assess the damage caused by the assault, restore ordinary business operations, and recover data lost owing to the attack. Progent's certified specialists can also manage a comprehensive failure analysis by going over event logs and using a variety of advanced assessment tools. Progent's background with security consulting reduces your downtime and allows Progent to recommend efficient ways to avoid or contain new assaults.
Ransomware Removal and Restoration Expertise
Progent offers the services of experienced ransomware recovery consultants with the knowledge to restore a network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and restoration expertise.
Work-from-Home (WFH) Security Consulting
Work-from-Home staff members commonly use their own computing devices and often work in a unsecured physical space. This increases their susceptibility to cyber attacks and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the development of policies built on best practices. Progent's veteran team of Work-from-home support consultants can assist you to plan, deploy and maintain an effective cybersecurity solution that guards vital IT assets in networks that incorporate remote workers and hybrid workers.
Patch Management Services
Progent's managed services for patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and functionality of your IT environment, Progent's patch management services permit your IT staff to focus on line-of-business projects and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat management platform that includes AI algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against modern cyberthreats including ransomware, familiar and zero-day malware, trojans, hacking toolkits, RAM exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the first endpoint response software deployed by Progent to provide control and visibility of a customer's system at the outset of a ransomware emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response expertise.
Consulting Services for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, automated assessment of your internal and perimeter network so you can uncover, prioritize, remediate, and verify security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can insert decoys called tripwires such as bogus files or credentials to find out when your network is currently being targeted across high-risk attack vectors. Tripwires generate sufficient detail to make it possible to take action promptly with your incident response tools and procedures before an attacker can compromise your environment. Progent offers the support of a NodeZero Certified Operator who can help you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent can also help you to strengthen your existing network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT assets. To find out more information about Progent's threat assessment solutions based on on NodeZero's pentest platform, visit Consulting Services for NodeZero's Pentest Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration checking is an important part of any comprehensive network security strategy. Progent's security professionals can perform extensive intrusion checks without the knowledge of your company's internal IT resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log monitoring are correctly configured and actively observed. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth PEN Evaluation Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup processes and enable non-disruptive backup and fast recovery of critical files/folders, applications, system images, and virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices. With 2FA, when you sign into a protected application and give your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide range of devices can be utilized as this added form of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register several validation devices. For details about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified engineers can provide world-class expertise in key areas of computer security including:
Security Vulnerability Evaluation and Compliance Testing
Progent offers experience with security auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network tests to identify possible security problems. Progent has broad experience with these tools and can assist you to analyze audit reports and react appropriately. Progent's certified security consultants also provide web software testing and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key worldwide security standards such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering in-place wireless appliances plus portable handsets. Get more information about Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting expertise for Cisco's complete family of protection and Virtual Private Network products including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Read additional details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.
Additional Firewall and VPN Solutions
As well as being expert in a broad range of security technologies available from Microsoft and Cisco, Progent offers companies of any size advanced engineering services for technologies from other major firewall and VPN vendors. Progent's consultants can provide:
Certified Information Security Manager identifies the fundamental skills and worldwide benchmarks of service that IT security managers are expected to master. CISM offers executive management the assurance that consultants who have earned their accreditation have the experience and knowledge to provide efficient security management and engineering support. Progent can offer a CISM consultant to assist your organization in critical security disciplines including data protection governance, risk management, information security program control, and crisis response management.
Find out more details concerning Progent's CISM Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP consultants are security specialists who have been awarded CISSP status as a result of verified professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security design and test systems, connection permission systems, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Find out more details about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity experts have earned ISSAP status as a result of rigorous examination and substantial experience. field experience with network security architecture. ISSAP consultants have in-depth understanding of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Get more details concerning Progent's ISSAP Accredited Secure System Architecture Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to utilize modern system security engineering principles and processes in system development, review system security designs according to security engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor accreditation is an important qualification that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security engineer able to assist businesses in the fields of IS audit process, IT governance, systems and architecture planned useful life, IT service delivery, protecting information assets, and business continuity planning.
Learn the details about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.
CRISC-certified Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA to validate an IT professional's ability to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan based on leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's risk mitigation expertise is complementary to the services provided by Progent's CISA-Premier consultants for objectively auditing your IS control mechanisms and with the services of Progent's CISM-certified support professionals for implementing security policies.
Get more details concerning Progent's CRISC Network Risk Management Consulting.
Global Information Assurance Certification Professional Services
Global Information Assurance Certification was founded in 1999 to validate the skill of IT security professionals. GIAC's goal is to verify that an accredited professional possesses the skills necessary to deliver support in important categories of system, data, and application software security. GIAC certifications are acknowledged by companies and government organizations all over the world including United States National Security Agency (NSA). Progent offers the expertise of GIAC certified consultants for any of the network security capabilities addressed under GIAC certification programs such as auditing security systems, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Find out additional information concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Consulting Services
If your business is situated in Rochester New York and you want computer security support services, telephone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
(585) 471-2777 | Rochester Network Support Services |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
(518) 641-1177 | Albany Network Support Services |