Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Rochester company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services that go from on demand expertise for helping you over occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Rochester, New York companies to with any facet of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection involves backing up and restoring vital data so as to prevent data loss and minimize recovery time and effort in case of storage system failures resulting from hardware issues, programming glitches, human error, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for teleworkers must cover multiple kinds of user-owned endpoint devices. Progent can provide quick online access to experts knowledgeable about a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Popular backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist your business to create, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Rochester, New York business, phone 1-800-993-9400 or go to Contact Progent.