Enlarging your remote workforce may have a significant impact on network architecture, security, and corporate processes. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Rio de Janeiro organization to select the appropriate technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Rio de Janeiro, Rio de Janeiro companies to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

VoIP Integration for Telecommuters
Extending the company PBX environment to accommodate teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can assist organizations of any size to plan or tune a telecommuter VoIP environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and provide online integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Rio de Janeiro, Rio de Janeiro business, call 1-800-993-9400 or refer to Contact Progent.