Expanding your telecommuter workforce can have a major effect on network architecture, security/compliance, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Rio de Janeiro organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Rio de Janeiro, Rio de Janeiro companies to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

Network Infrastructure for Telecommuters
Integrating the network infrastructure needed to support a remote workforce can be especially challenging if you have to accommodate a mix of worker-owned equipment such as desktop computers and laptops, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote help for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Support services offered by Progent to help your company to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authenticated at-home employees to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can help you to configure and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and use a data center PC's desktop. This technology gives network managers more control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier online support for configuring home routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to connect to their router for work. This can cause performance as well as security issues. Progent can help you to mitigate these problems by delivering services like Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the corporate network. Business-critical applications may require backup Internet connections in the event the normal connection fails. Progent can provide guidance for identifying Internet service providers, picking sensible service bundles, and integrating fault-tolerant Internet access. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Rio de Janeiro, Rio de Janeiro company, phone 1-800-993-9400 or visit Contact Progent.