Wireless Consulting Services

Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Rio de Janeiro, Rio de Janeiro businesses the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for organizations of any size, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small companies an affordable solution for integrating BlackBerry technology productively into their information network.

Progent's engineers can help you with SQL Server 2019 integration consulting, SQL Server 2016 migration support, and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server gives businesses a single and secure source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-capable software through Microsoft Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-premier consultants can help you design, install, and troubleshoot BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Progent's Online BlackBerry-premier Support is Quick and Economical
For businesses in Rio de Janeiro, Rio de Janeiro who want quick and economical help from a qualified BlackBerry support expert, Progent delivers effective online assistance from a veteran support staff who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and enables specialists to resolve problems quickly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and physical components match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about professional support for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.