To get immediate online help with data security problems, businesses in Richmond Virginia have access to world-class troubleshooting from Progent's security engineers. Progent's online support consultants are available to offer fast and economical assistance with security emergencies that threaten the productivity of your network. Progent's security engineers are premier to support systems based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide advanced support for key security and recovery solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-premises backup. Progent's wide range of services covers firewall expertise, email security, secure network design, and disaster recovery preparedness. Progent's technical support staff has earned the industry's most advanced security accreditations including GIAC and Information System Security Architecture Professional (ISSAP).
Progent offers remote security support services on a per-minute model without minimum call duration and without additional fees for setup or off-hour support. By billing by the minute and by providing world-class expertise, Progent's billing model keeps expenses under control and eliminates situations where quick solutions result in major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a break-in and are least able to organize a rapid and forceful response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to recover core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can help businesses to locate and quarantine infected servers and endpoints and protect undamaged assets from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Should We Do?
In case you are now experiencing a network security emergency other than ransomware, go to Progent's Emergency Online Network Help to learn how to receive immediate aid. Progent has a pool of certified network security specialists who can provide online and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future exploits.
For organizations that have prepared carefully for being hacked, the step-by-step post-attack handling model outlined by GIAC is Progent's approved method of handling a serious security attack.
Overview of Security Services
Coordinating data protection as well as preparation for restoring vital information and functions after an attack requires a continual process that entails a variety of tools and processes. Progent's certified security engineers can help your business at any level in your efforts to safeguard your information system, from security evaluation to creating a complete security strategy. Key technologies covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Threats.
Designing and Building Secure Environments
Every company ought to have a carefully considered security plan that includes both preventive and responsive activity. The pre-attack plan is a collection of steps that helps to reduce vulnerabilities. The reactive plan defines procedures to help security staff to inventory the losses caused by a breach, remediate the damage, document the experience, and revive network activity as quickly as feasible. Progent can advise you how to incorporate security into your business processes. Progent can install auditing utilities, define and implement a safe network architecture, and propose processes and policies to optimize the safety of your computing environment. Progent's security experts are available to assist you to set up a firewall, design safe online and mobile connectivity to e-mail and data, and configure an efficient virtual private network (VPN).
If your company is looking for an affordable option for outsourcing your security administration, Progent's 24x7 Monitoring Packages include continual online network tracking and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted resources and that are compliant with regulatory data security standards. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Restoration and Security Forensics
Progent provides expertise in recovering systems and computers that have been hacked, are quarantined, or have failed as a result of a security breakdown. Progent can help assess the losses caused by the breach, return your company to normal business operations, and retrieve data compromised owing to the attack. Progent's certified specialists can also manage a comprehensive forensic evaluation by going over activity logs and using a variety of advanced assessment techniques. Progent's background with security problems minimizes your downtime and allows Progent to suggest effective measures to prevent or mitigate new assaults.
Ransomware Removal and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to restore a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. For more information, visit ransomware removal and recovery expertise.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home workers commonly utilize their personal computing devices and often operate in a unsecured physical area. This situation multiplies their vulnerability to cyber threats and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user education, and the creation of policies based on best practices. Progent's veteran roster of telecommuter support experts can assist you to plan, implement and manage a compliant cybersecurity solution that guards vital information assets in environments that include telecommuters as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information network. Besides maximizing the protection and functionality of your computer network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat management stack that features computer learning algorithms and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to defend endpoints against increasingly sophisticated assaults such as ransomware, familiar and new malware, trojan viruses, hacking toolkits, memory exploits, script misuse, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response tool activated by Progent to gain control and visibility of a customer's system at the outset of a ransomware breach. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response expertise.
Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable assessment of your network to help you expose, rank, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires such as bogus credentials to detect whether your system is under attack across various attack vectors. Tripwires generate sufficient information to allow you to react promptly with your incident response tools and procedures before an attacker can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal network so you can evaluate your current security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis solutions based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security professionals can run extensive intrusion tests without the knowledge of your organization's internal network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident warnings and event history monitoring are properly configured and consistently observed. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with leading backup product vendors to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services automate and track your backup processes and enable non-disruptive backup and fast restoration of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human error, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. Using 2FA, when you sign into a protected online account and give your password you are asked to confirm your identity on a device that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized for this second form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for telecommuters.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains and warranties. By updating and organizing your IT documentation, you can save up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's seasoned engineers can provide world-class consulting support in vital facets of IT security including:
Information Risk Evaluation and Compliance Assessment
Progent offers expertise with security auditing software like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic network tests to uncover potential security holes. Progent has broad skills with scanning utilities and can assist you to understand assessment reports and react appropriately. Progent's security consultants also can perform web software validation and can conduct expert evaluation of corporate-wide security to assess your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security including in-place wireless equipment as well as portable handsets. Read more details about Progent's Vulnerability Evaluation and Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver in-depth technical expertise for Cisco's complete range of security and VPN technologies including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn additional details about Cisco Protection, Virtual Private Network and Aironet Wireless Help.
Other Firewall and VPN Consulting Services
As well as being expert in a wide range of network security technologies available from Microsoft and Cisco, Progent offers organizations of any size advanced engineering services for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
CISM identifies the fundamental competencies and worldwide standards of service that IT security managers are required to master. It provides executive management the confidence that those who have earned their certification possess the experience and skill to provide efficient security management and engineering services. Progent can offer a CISM-certified consultant to assist your organization in key security disciplines including information protection governance, vulnerability management, information protection program control, and crisis response management.
Learn more details about Progent's CISM Security Support Assistance.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include security administration procedures, security architecture and test systems, access permission methodology, software development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Find out additional information concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have been awarded ISSAP status after thorough testing and extensive hands-on work with information security architecture. ISSAP consultants possess in-depth understanding of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.
Find out additional details about Progent's ISSAP Accredited Protected System Architecture Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant security features for all key system functions, define effective configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit professional trained to help businesses in the areas of information systems audit process, information technology governance, systems and architecture planned useful life, IT support, safeguarding data resources, and disaster recovery preparedness.
Read additional details concerning Progent's CISA Professional Services.
CRISC-certified IT Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to design, implement, and support information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services provided by Progent's CISA-Certified security engineers for impartially auditing your IS control mechanisms and with the services of Progent's CISM experts for defining company-wide security policies.
Learn more information concerning Progent's CRISC Risk Mitigation Support.
GIAC Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security experts. GIAC's mission is to ensure that a certified professional possesses the skills necessary to provide support in important areas of system, information, and application program security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States NSA. Progent offers the assistance of certified professionals for all of the security services covered under GIAC accreditation programs including auditing networks, security incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.
Find out more details concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Network Security Support
If your organization is located in Richmond Virginia and you're looking for cybersecurity consulting expertise, telephone Progent at
Central Virginia Contact Information:
Progent offers consulting services and onsite technical support throughout central Virginia.
| City | Address | Phone | Link |
| Richmond | Broad Street Office Center, 2920 West Broad Street Richmond, VA 23230 |
(804) 806-2100 | Richmond Network Support Services |