Enlarging your remote workforce can have a major effect on network architecture, security/compliance, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Richmond organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Richmond, Virginia businesses to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

Network Infrastructure for Telecommuters
Integrating the physical and software infrastructure required for a remote workforce can be especially complicated if you must accommodate a mix of personal hardware like PCs and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's background providing online support for both legacy as well as modern IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to assist you to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authorized remote employees to use IT resources situated at your corporate data center or in the cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's AnyConnect software for safe VPN connections for a wide range of devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and interact with a remote computer's desktop. This technology gives network managers more control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide expert remote support for configuring routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and visitors, are commonly utilized by telecommuters to access their router for work. This can create performance as well as security problems. Progent can help businesses to mitigate these issues by providing expertise that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications might require redundant Internet connections in case the normal connection fails. Progent offers guidance for identifying ISPs, choosing sensible service bundles, and configuring fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Richmond, Virginia business, phone 1-800-993-9400 or go to Contact Progent.